Terms & Conditions
By using our website or placing an order with Fotomax, you agree to the following Terms of Service. Please read them carefully before using our services.
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1. Overview
Fotomax provides premium printing and design services, including digital album making, calendar printing, brochure and flyer design, engraving, laser cutting, and customized printing solutions. All services are subject to the terms below.
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2. Orders & Customization
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Orders must be submitted with accurate content and final artwork/images.
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Once confirmed, orders cannot be modified or canceled after processing has started.
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We are not responsible for errors in customer-submitted content, including spelling, image resolution, or layout mistakes.
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3. Turnaround Time
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Delivery timelines vary depending on the type of product and volume of order.
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We strive to meet agreed deadlines but are not liable for delays caused by third-party services or unforeseen issues.
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4. Payment Terms
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Full payment is required to begin production unless otherwise agreed upon.
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Payments are accepted through secure methods. We do not store any credit/debit card details.
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5. Quality Guarantee
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We use top-tier machinery, including the HP Digital 7K Press, to ensure the highest quality.
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Minor color variations may occur due to screen differences and material types.
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If there is a verified quality issue due to our production, we will offer a reprint or partial refund, as appropriate.
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6. Intellectual Property
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All designs, logos, and content you submit must be your own or you must have rights to use them.
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We retain the right to refuse any content that is illegal, offensive, or violates copyright.
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7. File Handling & Privacy
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Files shared for printing are kept confidential and used solely for production purposes.
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Completed files are stored for a limited time and may be deleted after order completion.
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8. Limitation of Liability
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Fotomax shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
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Our total liability is limited to the amount paid for the specific service or product.
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9. Changes to Terms
We may update these Terms of Service at any time. Continued use of our services after changes are posted constitutes your acceptance of the new terms.
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10. Contact Information
For questions or concerns regarding our Terms, please contact:
Fotomax Digital Press
58/1, Courtroad,
Nagercoil – 629001
Kanyakumari District, Tamil Nadu
📞 +91 94437 67040
📧 support@fotomax.in